NEW CLIENT: "DO YOU HAVE IPADS WE COULD USE TO WATCH
NETFLIX DURING OUR TRIP TO JFK?"
Actually, we didn't. But after a quick trip to Best Buy for a few ipads and some headrest mounts,
we did. That's just an example of our commitment to your complete satisfaction, comfort, and ensuring your travel with us is as relaxing and comfortable as possible.
Our driver Sean arrived to take us to our Bolt Bus location. He was on time, so helpful, and even waited with us until our Bolt Bus came to pick us up so we wouldn’t be waiting outside! We made the reservation within hours of when we needed Sean, and they accommodated all of our needs immediately. Will definitely be using Rainbow again, and will recommend to all family and friends. I wish I could rate them higher than 5 stars!
THERESA, JULY 2018
WHAT TO EXPECT
"If we don't take care of our clients, someone else will." Our trained chauffeurs will provide an experience you won't soon forget. We'll be early, we'll be at the right location, and we'll be ready to amaze you. We don't provide a transfer from Point A to Point B, we provide "Peace of Mind," which includes a pleasant, relaxed ride that will leave you feeling better when when you exit the vehicle than when you got in.
You won't be treated as a transaction, you'll be treated as a member of the family. Complimentary water or coffee just the way you like it. Any request that ensures your happiness will be met. We only want you to be relaxed, comfortable, and most of all, left with a feeling that we did everything to make your travel with us as easy and as smooth as possible.
Travel is stressful. Flights are often delayed.
Let us be that familiar face that you can depend on. We promise to be there for you with a smile, even after a 4 hour delay. We promise that your vehicle will be clean, free from odor, and in tip-top mechanical shape. We promise to not speak until spoken to. We promise to deliver you to your destination safely, smoothly, and in complete comfort. If you're not happy, we're not happy.